Fill out the form to the right and a member of our support team will get back to you.
You can also submit a ticket via the software, using the Help button on the overview screen or the ? button on the top command bar.
Submitting a ticket here or in the software is the fastest way to get a response from our support team. Tickets logged over the phone must be verified first and may take longer to get a response.
My Online Repairs has a direct integration with Decorus that gives your tenants an easy-to-use, branded portal for reporting repairs — with QR codes, AI assistance, and instant notifications to you and your team. With a customisable repair portal, your tenants are guided through a structured form, including issue type, photos, assisted description and their submissions flows directly into Decorus. No missed emails and no re-entering details.
My Repairs Online is currently offering a limited number of customers a free trial. To start your free trial, please register your interest below.